Salesforce Technical Lead /Architect

Job description

Reports to: Professional Services Team Lead

Location: London/UK (this role will be remote for the foreseeable future but applicants must be UK based)

We have an exciting opportunity for a Salesforce Technical Architect looking to join a dynamic, innovative and fast paced team in a growing international company. As a Technical Architect, you will work on exciting projects with a huge technical complexity giving you the opportunity to evolve and learn on a continuous basis. Together with a team of experienced and passionate colleagues, you will design and deliver state-of-the art Salesforce solutions that enable our clients to become a true customer company. 


Key Responsibilities: 

  • Design end-to-end solutions for our upcoming build projects including some development.

  • Pre-Sales activity - including scoping solutions to support the sales process as well as building confidence with senior our technical stakeholders.

  • Provide governance and assurance on projects with our top 5% of customers

  • Coach and mentor staff members, support them with career aspirations, specifically those who wish to follow the internal ‘Tech Track’ path

  • Define and implement strategies to support the growth of the Professional Services practice.

  • Designing and executing initiatives around projects methodology and governance.

  • Become the business SME for Technical Architecture.

  • Collaborate with peers across the group to build a group wide TA practice

  • Involvement in discovery workshops (with customers) identifying technical requirements and supporting the elicitation of functional requirements.

  • Produce solution documents that provide an overview of the technical solution and detail on solution features and how they will be implemented in the project.

  • Technical support resource in estimating developer solutions for all projects.

  • Technical support for projects (sprint cycle technical solution assistance and documentation). This can involve direct development work if resource allows.

  • Communication Support to the development team as a line of when explaining development features and build


Skills & Experience: 

  • Masters degree or relevant experience in a similar role.
  • Salesforce Certified
  • Proven experience as a TA or you are a senior developer ready to evolve to a technical architect role.
  • Strong affinity or interest with CRM related business processes.
  • Proven experience with enterprise applications with a direct link to customer management: CRM, CMS, marketing automation, etc.
  • Experience with several software development tools and methodologies You have a broad technical programming background (java, .Net,…) , you are acquainted with several database technologies and you know REST and SOAP web services.
  • Knowledgable in requirements gathering and translating into technical solutions
  • You are a team player, you have strong communication and coordination skills and excellent client-facing skills.

What we offer: 

4C embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We offer a varied package of flexible working and benefit policies. From flexible working hours and working from home arrangements, through to enhanced parental leave and pension packages. 4C has a very family and work life balance orientated environment. Our team comes from a variety of backgrounds and we embrace diversity – if you're unsure, please apply.

In response to the COVID-19 pandemic, everyone at 4C has shifted to remote working since mid-March and will continue to work remotely for the foreseeable future, with office attendance optional and limited to 1 day per week for each bubble to ensure safety of our employees. We are committed to supporting all employees during this time and continue to monitor the situation closely. Some of the actions we've taken to support the wellbeing of our employees as we transitioned to and continue working in a remote set-up are: regular mood checkers, promotion of wellness resources, mental health awareness training for managers, initiatives to promote #KindnessMatters and remote social activities to stay in touch.

Your Personal Data:

In applying for a role with WEARE4C UK Limited, you consent to 4C collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.  For more information please refer to our Privacy Policy located at