Salesforce Consultant, Managed Service

Job description

As a Salesforce Consultant within our Managed Services team, you will be responsible for delivering customer requirements through a monthly release cycle. This will include gathering business requirements and translating into technical solutions, advising on Salesforce best practices, managing internal resources and liaising with specialist teams such as Marketing Cloud. 

 

This is a wide-ranging role that requires stakeholder and project management as well as business analysis and solution design skills. If you like challenges, variety and are keen to build long term relationships with customers, then this is the role for you!

 

Key Responsibilities:

  • Identify and understand business goals and objectives and run effective requirement gathering sessions.

  • Designing high quality and scalable solutions to address the business problems faced by customers. Estimate effort required to complete these solutions.

  • Both delivering complex configuration yourself and managing the delivery of these solutions to customers through the delivery team. Will also require management of Development resource.

  • Providing consultancy to customers around SF best practices.

  • Managing key stakeholders through the Release cycle, ensuring the customer is getting value for money.

  • Managing multiple SF environments and defining the governance strategy with customers.

  • Identifying Opportunities for 4C to implement new solutions for customers.

  • Expected to act as a mentor to less experienced members of the team.

Requirements

Requirements

Skills & Experience:

  • 1-2 years Salesforce experience

  • Ability to build complex functionality in a variety of Salesforce clouds

  • Must have Salesforce implementation or administration experience

  • Knowledge of requirements gathering and translating into technical solutions

  • Ability to troubleshoot and problem solve independently


Company Culture & Professional Development:

We have a proven track record in developing and nurturing talent and we’re genuinely excited at the diversity of thought and innovation that people bring to our business.

 

We have a unique culture here at 4C. We thrive on collaboration and teamwork; we are focused but still have fun. This results in an environment that our team genuinely love to be a part of. We provide a structured development environment, but crucially offer the flexibility you’ll need to quickly realise your full potential.


If you are interested in seeing how your career could develop at Europe's largest independent Salesforce Partner, get in touch for more details or apply today!