Salesforce Consultant, Managed Service

Job description

Reports to: Managed Service Team Leader

As a Salesforce Consultant within our Managed Services team, you will be responsible for delivering customer requirements through a monthly release cycle. This will include gathering business requirements and translating into technical solutions, advising on Salesforce best practices, managing internal resources and liaising with specialist teams such as Marketing Cloud. 


This is a wide-ranging role that requires stakeholder and project management as well as business analysis and solution design skills. If you like challenges, variety and are keen to build long term relationships with customers, then this is the role for you!


Key Responsibilities:

  • Identify and understand business goals and objectives and run effective requirement gathering sessions.

  • Designing high quality and scalable solutions to address the business problems faced by customers. Estimate effort required to complete these solutions.

  • Both delivering complex configuration yourself and managing the delivery of these solutions to customers through the delivery team. Will also require management of Development resource.

  • Providing consultancy to customers around SF best practices.

  • Managing key stakeholders through the Release cycle, ensuring the customer is getting value for money.

  • Managing multiple SF environments and defining the governance strategy with customers.

  • Identifying Opportunities for 4C to implement new solutions for customers.

  • Expected to act as a mentor to less experienced members of the team.



Skills & Experience:

  • 1-2 years Salesforce experience

  • Ability to build complex functionality in a variety of Salesforce clouds

  • Must have Salesforce implementation or administration experience

  • Knowledge of requirements gathering and translating into technical solutions

  • Ability to troubleshoot and problem solve independently

What we offer

We pride ourselves on providing an environment where our people are encouraged to continually learn and grow. We do this by providing an annual training allowance, promoting from within, regular personal development plans and a strong network of experienced and passionate people, all open to share their knowledge with you.


If you are interested in seeing how your career could develop at Europe's largest independent Salesforce Partner, then get in touch for more details or apply today.