Reports to: Managing Director - MENA
Overview: As a result of increasing demand from our customers in the UAE, we have a brand new opportunity for a Lead Marketing Cloud Consultant to join our growing team based in Dubai with a view of heading up the Marketing Cloud Practice in the future and leading a team.
As a Lead Consultant you will work with our most prestigious and exciting customers, along with your team, you will be responsible for designing and delivering slick Salesforce Marketing Cloud solutions. You will work with our Project Managers on projects and also have junior consultants to delegate work to and mentor whilst delivering end to end implementations following the 4C project methodology and process.
Responsibilities include but are not limited to:
Identify and understand business goals and objectives and run effective requirement gathering sessions.
Design high quality and scalable solutions to address the business problems faced by customers. Estimate effort required to complete these solutions.
Producing quality solution documentation and owning this throughout the project life cycle.
Both delivering complex configuration yourself and managing the delivery of these solutions to customers through your delivery team. May also require management of Development resource.
Providing consultancy to customers around SF and Marketing best practices.
Managing key stakeholders through the project, ensuring the customer is getting return on their investment of SF
Identifying Opportunities for 4C to implement new solutions for customers.
Represent and promote 4C Core Values
Expected to act as a mentor to less experienced members of the team
2+ years Salesforce Marketing Cloud / ExactTarget experience
Ability to build complex functionality in Salesforce Marketing Cloud
Must have Salesforce implementation or administration experience
Knowledge of requirements gathering and translating into technical solutions
Ability to troubleshoot and problem solve independently
Ability to provide effective guidance and mentorship to others
Ability to hold customer facing workshops
Able to write technical documentation to be used by other members of the project team
Excellent strategic & technical thinking.
Ability to consultatively engage with customers and to quickly help them
Thrives in a fast-paced, entrepreneurial environment
Willingness to travel
What we offer
We have a proven track record in developing and nurturing talent and we’re genuinely excited at the diversity of thought and innovation that people bring to our business.
We have a unique culture here at 4C: We thrive on collaboration and teamwork, we are focused but still have fun. This results in an environment that our team genuinely love to be a part of. We provide a structured development environment, but crucially offer the flexibility you’ll need to quickly realise your full potential.
If you are interested in seeing how your career could develop in the largest independent Salesforce Partner across EMEA, get in touch for more details or apply today!